What Our Customers Are Saying
Most of our work comes to us via our reputation or repeat business. In that regard, we believe the testimonials on this page might contain the most important information on this site. Thank you to everyone who supports us through referrals and liking our Facebook page.
We would like to thank our clients for these enthusiastic responses and have chosen a few of the many received both recently and in the past.
Knowledgeable, shows up on time, does what he says he will do and promptly responds to questions and inquiries. Can’t ask for more! Highly recommend Mike and Bug Bully.
We had a problem with cicada killing wasps in our back yard. After viewing Mike’s YouTube video, we gave him a call. He was knowledgeable, prompt, took care of the problem and followed up when needed. Many of the other exterminators that I called didn’t even know.
So far, so good! Michael is prompt, professional and very pleasant. He is also very reasonably priced (beats all other quotes that I got). His work is warranted. I’d absolutely hire him again (but hopefully won’t have to!)
Mike was in and out in 30 mins on the same day I found the nest, explained everything he was doing and hornet nest was terminated and we don’t see any activity anymore in under 24 hrs.
I called Bug Bully, spoke to Mike who immediately identified my problem! He indicated he was available to come over the following day to accommodate my schedule and resolve my “Bald face hornet” problem. He was professional, explained the species of the hornet and neatly removed not 1 but 2 large nests from my house!
I have young children and after being stung myself 3 times. I knew it was time to call a True Professional like Mike. Thanks again Mike I will keep you in mind and highly recommend his services to anyone. I could only give it 5 stars otherwise he would get 10** THANK YOU!!!
Milo Davis, Sutton, MA
Called and Mike was there within the hour. I had a infestation of bugs on the side of my house. He is very professional and has very reasonable rates. I would give him 10 out of 10. He is the only one I will call from now on. I highly recommend him and his company. I will recommend him to everyone I know. Thanks for everything.
Eric Doane, Whitinsville MA
Last Friday night Kennedy went to bed and let out a huge scream! There was a bee in her room. Yes, she’s that girl. We have seen bees in there in the past but thought they were gone. Guess not. Saturday I went online and searched for pest control in my area and within an hour or so Mike msged me back saying he could be here later that day.
Super friendly, professional and reasonably priced.
Joked about the irony of bees being in her room since that is the theme in her room. I cracked on him about looking like a ghost buster. Haven’t seen a bee since. Highly recommended!
Michelle W., Auburn MA
Can’t ask for better service. We had a huge nest of hornets behind siding and getting in the house. Mike told us what to expect for a few days after spraying, blocked a few entry holes inside the house near the fireplace too. Highly recommend Bug Bully Pest Control.
Barbara C., Millbury MA
Mike was EXCELLENT with his treatment of the colony. He was very prompt and professional and explained every chemical he planned to use. As a chemistry and environmental science teacher I appreciated that he had a science to his treatment options. Mike killed the colony, sprayed the perimeter of the house inside and out and took care of a minor mouse problem at the same time. I cannot recommend him enough and will definitely hire him again if another problem arises.
Mike is EXCELLENT at what he does and how he does it. He walked me through the process of treatment, answered all my questions, and was immediately responsive to my (many) calls and texts. You’re in good hands if you have Mike working for you. He is a true pro with compassion and patient attention for those he helps.
Paul M., North Grafton MA
Excellent service from Mike. We had a rat (or more) in the yard and he got rid of it. He came back several times to make sure that it was actually gone. Kind, competent, professional and affordable, so I think I can’t give him anything but 5 stars.
We received a quick response which was tailored to meet our needs. The issue was a mice infestation. Mike went through the entire building spraying holes, covering entry points and placing poison which would not interfere with tenants’ domestic pets. We have noticed an immediate decrease as the plan has taken effect.
A true professional – I hired Bug Bully to take care mice and roaches at a multi-family property. They were prompt, professional and knowledgeable. I am very pleased with the service and will surely be calling them to treat my personal residence as well.
Bug Bully came the very next day and appropriately addressed our rodent issues. Prompt and professional.
Very good! They sprayed and also included ant control for no fee!
Mike responded very quickly to my inquiry and scheduled an appointment that was convenient for me. He arrived on time and was very professional. He checked for mice and sprayed for bugs around the house. He listened to what I had to say prior to starting any work. All in all it was a pleasant experience. Would use Bug Bully Pest Control in the future.
Stephanie Welik., Grafton MA
Michael was prompt in answering my request for help and in scheduling an appointment. His costs were reasonable, especially compared to other companies I contacted. He was very relaxed and required less in the way of pre-treatment prep of the house than other places I called (although we had a very light problem, caught early). There was even some question whether this was bed bugs (a family member had been exposed) or fleas (we have indoor cats, but they are routinely doused with Frontline…so that seemed not so likely to me).
Good news is no bites since Michael did the job…whatever they were. And, he will come back if we’ve more problems. We are sleeping peacefully!!
Catherine L., Maynard MA
Super fast response to our need to rid our house of ants!!
Mike was great. Answered all of my questions and brought peace of mind knowing that my problems were addressed by a professional.
Felt comfortable with the person I left alone in my home with all my personal belonging which is hard to do with all the crime and so called professionals taking advantage of the consumer. He was also friendly and made sure I was well informed. And his price was right in my budget for a single mom of two.
We just bought our house and noticed ants right away. Mike was very professional and was able to come out to our house within a day. His prices are very reasonable and he left a detailed report of his findings and recommendations. He also answered all my questions and concerns before my appointment. Such a great overall experience! I would strongly recommend Bug Bully and will be using him for any future problems and upkeep!!
Very helpful, explaining what he is doing, very knowledgeable on his expertise.
Excellent experience. Professional, prompt, and friendly service from Mike at Bug Bully.
He was very professional. He was the first to respond to me even though it was the weekend while others didn’t. He answered all my questions. I would recommend it for anyone who is looking for the job to be done fast.
Abdullah F., Worcester MA
Couldn’t find exact location of wasp nest in my rock garden so he sprayed a bunch of holes in ground and tree stumps and I never saw another wasp – very satisfied.
Jane B., Natick MA
Some type of nest underground w/ bees or yellow jackets. On time, on budget – nice person.
Angie’s list had our old address on file and the service was rendered at our old address. When I reached out to Bug Bully about the mistake, they were kind enough to perform the service at no additional cost at the new address. A good example for delivering customer satisfaction, besides the quality of the work itself.
Krishna Pulakhandam, Lexington MA
Mike came out on several occasions for an inspection and treatment for several problem areas we had for bees and wasps. He was very professional, and where he really earned repeat business is that one of the nests was very stubborn. Mike checked in to see if the nest was killed, and when I replied that we still had bees coming out of it, he came back on the same day. I would recommend these guys to anyone.
Andrius Montvila, Holliston MA
Michael was super responsive to my email which made it real easy to schedule the service. He came when he promised and did a complete/thorough perimeter spraying. Although the mosquito population seems a bit lower this season (perhaps because of the dry spring), the results from the spraying has been great. I was outside last night at 8 PM spreading bark mulch and did not need bug spray which is unusual for me since I usually attract mosquitoes.
We are scheduled for another treatment on July 30th so I will update this review later with mosquito status and the results of that treatment.
8/18/2015 – Update – Just want to update my review after the second treatment on 7/30/2015. Results are still excellent, mosquito population is much reduced and I can enjoy my yard again in the early morning and dusk/dark hours. We had a party on August 1 and people were outside well past dark without the mosquitoes being a problem. This has never happened before unless the weather was too cold for the mosquitoes.
I’ve tried everything in the past including, citronella candles, Off mosquito lanterns, and Mosquito Magnets (2) for almost 10 years and although the MM caught a lot of mosquitoes, they never reduced the population as dramatically as Bug Bully’s service. I will definitely be using this service again next year because it works!
Gary Hoglund, Groton, MA
This is the second time we used Mike. On our 1st house we did not see bugs in the house for almost a full year. In our new home we knew who to call. Even though it was a long drive for him,he was on time and very professional. He explained what he was going to do and how it would help. He spent lots of time doing what he needed to do and I did not feel like he was in any rush to leave until the job was done correctly.
Jim Doyle, Peabody MA
Mike arrived, and was professional both in appearance and in quality of work. He explained what he was going to do, and what I should expect as far as results. He worked quickly, but carefully, and I felt comfortable having him in my house completing this work. I have small children, and he answered all my questions and cleared up any concerns I had about having the treatment done in regards to my kids. I would highly recommend Bug Bully based on my experience with Mike.
Jesse Harvey, Rutland MA
We got a quote from Bug Bully over the weekend and by Tuesday morning Mike was at our house getting rid of our carpenter bees. We have not seen one single bee since his arrival. Thank you for such prompt service. Will be recommending to anyone who asks about pest control.
Sprayed for Bees. Excellent job. Very thorough. No more Bee’s. Yay!!! will be calling on Bug Bully again next year.
We had mice ‘visitors’ over the winter and Mike came out same day to take care of the problem. When we needed him a second time because the ‘food’ was all gone and he again came out same day. He is professional and I love that we are supporting a local business! We also signed up for the maintenance and he has already been out once to spray foundation etc, and he found and took care of a hornets nest already. We would highly recommend him!
He did a remarkable job. I would recommend his service to anyone. In addition he is very knowledgeable and have full understanding of the product he used. Since he treated my home the problem has been resolved even before the time frame stated by him.
He did a great job under very difficult circumstances.
Mike was excellent. He has a lot of patience and the price was affordable. He also works around your schedule. I will recommend anytime.
Prompt and personable. Very thorough and I like the six month guarantee.
Michael arrived on time and went right to work addressing my problem. He inspected all areas of my house not just the obvious troubled areas including the basement and attic. After he was done he explained what he had done to alleviate my problem and what to expect in the weeks to come. He let me know that I could call him if I should have any further problems with mice or any other pests. Thanks again, Michael!!
I was very happy with the service I received from Bug Bully. Mike was very professional, courteous and honest. He was very accommodating and flexible. He scheduled an appointment around my schedule. He was very easy to talk to and assured me he would resolve the issue.
Mike is an honest business man who can be trusted and stands behind his product. The reviews written on Bug Bully were a big factor in me choosing this company. I felt it was necessary to write a review on my personal experience with bug bully. Highly recommend this company.
Mark C., Northborough, MA
I contacted Mike because I saw some mounds of dirt that appeared suddenly. Mike came the day I called and figured out what it was. He was professional and knowledgeable and I had an outstanding experience. I would recommend him wholeheartedly to anyone looking to exterminate any kind of pest!
Dianna A. , Marlborough MA
Beehive size of a basketball! Found bug bully on thumbtack. Professional, prompt and thorough. Not only reasonable, but also gave free ant spray prevention! Resolved problem in single visit Highly recommend this company.
Kathy T. , Grafton MA
It was our first time using Thumbtack and Bug Bully was prompt and very helpful. We found Mice in our house and they were very quick at helping us and answered every silly and crazy question! They were on time and affordable and very thorough!